Sales Administration role

Location: Hoyland, Barnsley

£6.08 per hour + accessories commission

Part Time Job Share Position – Wednesday Afternoon/Full day Thursday & Friday

If you think you would enjoy the environment of working for a small but highly successful award-winning family business, and you have a natural talent for customer-care and excellent administrative skills; then we would welcome an application from you.  You will be working in a small, hardworking and friendly team inputting sales orders through internet and telephone sales.  You will be working in a FMG environment so ‘efficiency’ will be your middle name.

A regular amount of customer interaction will be needed whilst checking purchasing data, delivery details and any queries that might arise, so you will need to be confident in handling people.  Due to the nature of the products and potential fraudulent activity; Sales Administrators need to have a high level of attention to detail, accuracy and self-assurance when dealing with anomalies.  You will be liaising with a warehouse, a number of stores, manufacturers and couriers throughout the day; so your role will be varied and you will need to see each task to its’ conclusion.  Your pc and data-inputting skills will be second to none as you will use our Point of Sale system to complete transactions and ensure stock is accurately booked out and customer details are 100% correct.

Candidates will preferably run or be part of managing a household so they have a good grounding in understanding customer requirements when it comes to domestic goods.  An interest in the latest TV technology is useful but not essential as training will be given.Experience within a retail environment is useful.

The Successful Candidate will be:

• An experienced administrator with the drive to succeed in a sales office environment
• Proactive with strong organisational skills
• An Excellent communicator, with a calm and professional attitude both on the telephone and when handling internet queries/correspondence
• Confident to take appropriate decisions on accepting payments where queries have arisen
• Numeracy
• Able to absorb information quickly
• Customer service professional
• Computer literate, with a high degree of data input accuracy
• Good team player
• Knowledgeable on electrical items desireable but not essential as training will be given.

Applications including a covering letter and full chronologicalcv to be submitted by: 15th February 2012
Please apply to: carole.henderson@cramptonandmoore.co.uk

Please do not apply unless you have specific experience in sales processing within either a customer-facing or contact centre environment and you live locally enough to commute.